Future business leader, aspiring to inspire
I am Jaylen, currently pursuing studies in engineering and wanting a transition into a business field.
𝗔𝗯𝗼𝘂𝘁 𝗺𝗲
Biography
I started out studying engineering but found myself increasingly drawn to the world of business. Gaining inspiration by entrepreneurs like Jack Ma, who built Alibaba from the ground up, and local success stories like Alchemist Coffee, selling well known pre-made coffee and running thriving cafes with locations worldwide. These sparked my interest in exploring how businesses grow and wanting to start one for myself.
'Turning big ideas into businesses that make meaningful differences in everyday lives'
Deeply committed to developing revolutionary products or features that significantly enhance people's lives. My focus is on creating solutions that not only deliver transformative value but also generate substantial profits.
Core skills
- Customer Service Expertise: Nearly a year of experience in the F&B industry, managing interactions with both satisfied and unsatisfied customers to ensure a positive and pleasant experience for all.
- Public Speaking and Leadership: Active member of NP Toastmasters, including being apart of a subcommittee. Responsibilities include delivering speeches regularly, hosting sessions such as Speechcraft-mentoring others in speech development. Strong emphasis on leadership and confidence.
- Customer Service Excellence: Delivered personalized customer service and product recommendations to drive sales.
- Sales Techniques: Developed skills in upselling, cross-selling, and effective communication.
- Problem Solving: Handled customer inquiries and complaints, enhancing problem-solving abilities.